Dunkin' Donuts at 2120 Lincoln Highway East, Lancaster, Pennsylvania.

The staff here is very unprofessional (especially the two young men); not only do they mess up orders, they are rude and give off a ghetto vibe. The service is slow and I do not think any of them can multitask. Every time, I have to repeat to them my order at the window.

This location is in close proximity to my work and I enjoy DD, but I may have to start going to Starbucks from now on. They are more expensive, but their staff actually acts professional and their service is 100% better. You can actually leave Starbucks without a feeling of, did they stir my drink with their finger or did they spit in my coffee because they had to redo it after telling them multiple times?

I am not one to write reviews like this but, this is unacceptable. Oh, and one last thing, they never fill the iced coffees to the top. It is usually a good inch from being full. When I pay for a large, I want a large. Not a medium and three-quarters. I mean is it that difficult? Employees at other DD locations are capable of this, why are they not? Poor management maybe? I do not know, but I do know that this place sucks!

I would recommend traveling a few miles to another location, or maybe even better, go the the Starbucks that is right down the street!